TERMS OF USE

Check-in

  • All check-in is conducted at Holiday Paradise reception office.
  • Reception office - Shop 51, 16 Orchid Ave, Surfers Paradise, QLD 4217 (next door to Hilton car park entrance, upstairs of Centre Arcade).
  • PLEASE NOTE - The reservation holder MUST present a valid government-issued photo ID and the bank card which was used to pay this booking at check-in for security and identity authentication.

* Pre check-in parking - Mark Car Park across the street offers half-hour free parking

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Pick up your key(s)

  • A PIN code will be sent to you after online verification of your Photo ID and credit card.
  • PIN first 2 digits - lockbox box no.
  • PIN next 6 digits - password
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Hotel Entrance

  • Circle on Cavill Residence is at - 9 Ferny Avenue, Surfers Paradise, QLD 4217
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Parking (with Room swipecard)

  • Your apartment includes ONE complimentary car space(height Limit 2.2m).
  • Apartment parking address: 9 Ferny Avenue, Surfers Paradise 4217
  • Follow the arrow on the flow and drive into the entrance with the blue P sign.
  • Look for Residents Parking signs and directions.
  • To open the black gate (Residential Parking entrance) on the right-hand side, tap the key fob to the black panel to drive down.
  • Park your car in our allocated spot. Enter from your tower lift entrance and take the lift to our apartment.
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Alternative Commercial Parking (Fee applied)

  • Mark Car Park - across the street offers 15 minutes free parking and under $25 per night.
  • Bruce Bishop Car Park - nearby offers an affordable $2.70 per hour.
  • Cypress Avenue Carpark - Outdoor for large vehicles, $5 daily.

*Policy and fee of above car parks may change. Your discretion is advised.

Express Checkout

  • The latest checkout time is by 11 AM.
  • Please return all swipecards/keys to our office, drop them into the KEY RETURN BOX at the door of our office.

*If you drive, please use the swipecard to exit the car park first

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Terms & Conditions

  • T&Cs apply to your stay - Holiday Paradise Terms & Conditions of Occupancy
  • Kindly note: All bookings made with Holiday Paradise are subject to these T&Cs and the person making the booking will be deemed to have accepted these T&Cs on behalf of all persons who will be staying at the related property(s) under the booking once any payment is made in relation to the booking.