PLEASE NOTE - The reservation holder MUST present a valid government-issued photo ID and the bank card which was used to pay this booking at check-in for security and identity authentication.
* Pre check-in parking - Mark Car Park across the street offers half-hour free parking.
Pick up your key(s)
A PIN code will be sent to you after online verification of your Photo ID and credit card.
PIN first 2 digits - lockbox box no.
PIN next 6 digits - password
Hotel Entrance
Soul Residence entrance is at 8 The Esplanade (Peppers Soul), Surfers Paradise, QLD 4217
Parking (with Room swipecard)
Your apartment includes ONE complimentary car space in the Soul Residents Parking basement below your apartment. (Height Limit 2.2m)
Soul Parking address: 8 The Esplanade, Surfers Paradise QLD 4217
Drive directly into the carpark of Soul, use the fob/swipecard to get into the gate
Follow the blue line and sign to SOUL RESIDENT and GUEST PARKING (left lane)
Use the fob/swipecard to activate the gate and drive down to B2/B3, park in the allocated spot
WARNING! Car not parked in allocated spot risks being towed away at your own cost
Alternative Commercial Parking (Fee applied)
Mark Car Park - across the street offers 15 minutes free parking and under $25 per night.
Bruce Bishop Car Park - nearby offers an affordable $2.70 per hour.
Cypress Avenue Carpark - Outdoor for large vehicles, $5 daily.
*Policy and fee of above car parks may change. Your discretion is advised.
Express Checkout
The latest checkout time is by 11 AM.
Simply return all swipecards/keys to our office and drop them into the KEY RETURN BOX at the door of our office.
*If you drive, please use the swipecard/fob to exit the car park first.
Kindly note: All bookings made with Holiday Paradise are subject to these T&Cs and the person making the booking will be deemed to have accepted these T&Cs on behalf of all persons who will be staying at the related property(s) under the booking once any payment is made in relation to the booking.
